Shipping policy

Last updated: July 13, 2026

Shipping Policy

Zolivart ships orders to the delivery address provided at checkout. Please make sure your shipping information is accurate before placing your order.

Order Processing

Orders are generally processed within 1-3 business days after payment is confirmed. Processing times may be longer during peak seasons or when additional order verification is required.

Standard Delivery

Standard delivery is generally 6-15 business days after your order has been processed and dispatched. Delivery times may vary depending on destination, carrier conditions, customs clearance, weather, or other factors outside our control.

Shipping Confirmation

When your order ships, you will receive a confirmation email with tracking information when available.

Incorrect or Incomplete Address

If an order cannot be delivered because the address provided is incorrect or incomplete, please contact us as soon as possible at customerservice@zolivart.com. Additional shipping fees may apply if a package needs to be resent.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us at customerservice@zolivart.com and we will help check the delivery status with the carrier.